Account Manager

We are actively looking for a highly motivated and proactive individual to join our team as an Advertising Account Manager. As a vital member of our organization, you will manage client relationships, oversee the end-to-end advertising campaign process, and lead a team of 1-3 account management professionals.

Responsibilities

• Collaborate with clients to pitch and secure new business.
• Identify opportunities to upsell digital media and services to existing clients.
• Own the team quarterly sales target with your account management team.
• Lead client discussions to understand advertising requirements and objectives.
• Work with colleagues to develop advertising campaigns aligned with the client brief and budget.
• Maintain regular communication with clients and internal teams.
• Negotiate campaign details, address concerns, and ensure client satisfaction.
• Present campaign concepts and proposals, incorporating changes as needed.
• Manage budgets, monitor campaign costs, and provide accurate quotes.
• Create media plans and set up campaigns on Google, Facebook, TikTok, and other platforms.
• Produce clear client reports with performance insights and recommendations.
• Monitor campaign effectiveness and gather insights to optimize future strategies.

Internal management

• Manage 2-3 team members, providing guidance and support against goals and KPIs.
• Ensure the right resources are in place and work is delivered on time, in scope, and within budget.
• Drive execution across creative and support teams.
• Facilitate projects from estimation through launch and maintenance.

Skills and experience

• 4-6 years of experience in advertising account or client management.
• Strong presentation and communication skills.
• Ability to manage external and internal stakeholders on project scope and delivery.
• Proven client handling and relationship-building experience.
• Digital media project delivery experience is a plus.
• Familiarity with the advertising campaign lifecycle from pitching to execution.
• Strong project management, campaign management, and analytics background.